Guts Casino Review for New Zealand (2026): Licence, Games and Payouts

Guts has operated since 2013 under Zecure Gaming Ltd, part of the Betsson Group, with Malta Gaming Authority and UK Gambling Commission licences. There is no New Zealand version of the site: the group’s NZ offer has moved to SuperCasino. Around 1,500 games, a sportsbook and poker remain available, but NZD is not supported and no casino welcome bonus applies.

Strengths: Dual licensing: MGA sub-licence MGA/CRP/1117/2025-02 and UK Gambling Commission licence 056427, under Betsson Group ownership ยท Around 1,500 games from 46 providers, spanning slots, live casino, sportsbook and a large poker section ยท Same-day e-wallet withdrawals after approval, with no fees on deposits or withdrawals.
Weaknesses: No New Zealand version of the site: the group’s NZ offer has moved to SuperCasino, and NZD is not among the supported currencies ยท No casino welcome bonus in the English-language version; the only casino promotion is the Game of Guts feature ยท Trustpilot score of 2.3 / 5, rated Poor.

Welcome bonus ๐ŸŽ
No casino welcome bonus is offered in the English-language version; the only casino promotion is Game of Guts with up to EUR 2,500 in cash. The poker welcome bonus is up to EUR 1,000 wager-free, min. deposit NZ$20
Claim the bonus
๐Ÿ”ž 18+ Gamble responsibly ๐Ÿ”’ SSL 256-bit ๐Ÿ“œ Licence Malta Gaming Authority ๐Ÿ›ก Responsible gambling
Written by
Editor-in-chief, casino and betting ยท 8 years of experience
About the author

The author is a senior writer who has covered the New Zealand online gambling market for more than eight years. Their work focuses on casino reviews written from a player’s perspective: opening an account, making a deposit, testing withdrawals and reading the terms that most people skip. Before writing about casinos full-time, they worked in compliance support for an online payments provider, which shaped a lasting interest in licensing, KYC checks and how operators handle player funds.

Updated:
Verified by
Head of editorial and compliance ยท 11 years of experience
About the editor

The editor-in-chief has worked in gambling media for over a decade, first as a sports betting writer, then as an editor running casino review desks for English-language publications. They have edited coverage of the New Zealand market since offshore operators began actively targeting Kiwi players, and they set the standards every review on this site must meet.

Verified:

Our verdict on Guts

Guts holds MGA and UK Gambling Commission licences and lists around 1,500 games, but it offers no NZD accounts, no casino welcome bonus and no New Zealand site. Here is the bottom line for 2026.

  • Dual licensing: MGA sub-licence MGA/CRP/1117/2025-02 and UK Gambling Commission licence 056427, under Betsson Group ownership
  • Around 1,500 games from 46 providers, spanning slots, live casino, sportsbook and a large poker section
  • Same-day e-wallet withdrawals after approval, with no fees on deposits or withdrawals
  • No New Zealand version of the site: the group’s NZ offer has moved to SuperCasino, and NZD is not among the supported currencies
  • No casino welcome bonus in the English-language version; the only casino promotion is the Game of Guts feature
  • Trustpilot score of 2.3 / 5, rated Poor
๐ŸŽ BonusNo casino welcome bonus is offered in the English-language version; the only casino promotion is Game of Guts with up to EUR 2,500 in cash. The poker welcome bonus is up to EUR 1,000 wager-free, min. deposit NZ$20
๐ŸŽฐ Gamesaround 1,500 โ€” Casino, live casino, sportsbook and poker: slots, roulette, blackjack, baccarat, video poker, bingo, jackpots, crash games, game shows, eSports and virtual sports
โฑ Withdrawal1-3 banking days after approval to deposits only
๐Ÿ“œ LicenceMalta Gaming Authority; UK Gambling Commission. New Zealand regulator: none – no New Zealand licence: under the Online Casino Gambling Act 2026 the Department of Internal Affairs has not yet issued any online casino licence, nยฐ MGA/CRP/1117/2025-02 (issued 16 October 2025); UK Gambling Commission licence 056427 (issued 12 February 2020)
๐Ÿ”ž 18+ Gamble responsibly ๐Ÿ”’ SSL 256-bit ๐Ÿ“œ Licence Malta Gaming Authority ๐Ÿ›ก Responsible gambling

Guts at a glance

๐Ÿข CompanyZecure Gaming Ltd, Malta company registration C 69036, registered address 199 Experience Centre, Ta’ Xbiex Seafront, Ta’ Xbiex XBX 1027, Malta; part of Betsson Group
๐Ÿ“… Founded2013
๐Ÿ“œ LicenceMalta Gaming Authority; UK Gambling Commission. New Zealand regulator: none – no New Zealand licence: under the Online Casino Gambling Act 2026 the Department of Internal Affairs has not yet issued any online casino licence, nยฐ MGA/CRP/1117/2025-02 (issued 16 October 2025); UK Gambling Commission licence 056427 (issued 12 February 2020), Licensed; the MGA licence covers guts.com and rizk.com
๐ŸŽ Welcome bonusNo casino welcome bonus is offered in the English-language version; the only casino promotion is Game of Guts with up to EUR 2,500 in cash. The poker welcome bonus is up to EUR 1,000 wager-free, wagering 35x bonus, min. deposit NZ$20, 30 days
๐ŸŽฐ Casino offeringaround 1,500: Casino, live casino, sportsbook and poker: slots, roulette, blackjack, baccarat, video poker, bingo, jackpots, crash games, game shows, eSports and virtual sports
๐Ÿ“ฑ Mobile appresponsive site, no native app
๐Ÿ’ณ Payment methodsNeteller, Skrill, paysafecard, Payz (ecoPayz), VISA, Mastercard, Trustly, Euteller, bank transfer, LuxonPay, MuchBetter, MiFinity, Interac
๐Ÿ”’ SecuritySSL 256-bit
๐Ÿ’ฌ Customer supportLive chat; e-mail [email protected] โ€” English
๐Ÿ’ถ CurrencyEUR, USD, CAD and CLP; NZD is not offered
๐Ÿ›ก Responsible gamblingDeposit, loss, wager and session limits plus self-exclusion; limits requested by e-mail take up to 48 hours to apply, limits set on site apply immediately; eCOGRA is the appointed ADR provider
โญ Exclusive gamesGame of Guts cash-reward feature

Detailed information about Guts

Guts is a Malta-based brand that has combined casino, live casino, sportsbook and poker under one roof since 2013. Here is what the verified data shows about its background and how the site works on desktop and mobile.

History and positioning

Guts was founded in 2013 and is operated by Zecure Gaming Ltd, a Malta-registered company (C 69036) that is part of the Betsson Group. It holds a Malta Gaming Authority sub-licence, MGA/CRP/1117/2025-02, issued 16 October 2025 and covering guts.com and rizk.com, plus a UK Gambling Commission licence, 056427, issued 12 February 2020. There is no New Zealand licence: under the Online Casino Gambling Act 2026, the Department of Internal Affairs has not yet issued any online casino licence.

The brand runs casino, live casino, sportsbook and poker, with around 1,500 games from 46 providers. No New Zealand version of the site exists: the group’s New Zealand offer has moved to SuperCasino, which states it takes over from Rizk and Guts.

Interface, mobile and app

Guts runs as a responsive website only; there is no native app, so you play in the browser on phone, tablet or desktop. The lobby covers slots, roulette, blackjack, baccarat, video poker, bingo, jackpots, crash games, game shows, eSports and virtual sports, alongside the live casino, sportsbook and poker sections.

The site and support are in English, with help via live chat and e-mail. One practical drawback for New Zealand players: accounts run in EUR, USD, CAD or CLP. NZD is not offered, so every deposit and withdrawal involves a currency conversion.

Games and providers at Guts

Guts lists around 1,500 games from 46 providers, spanning pokies, live dealer tables, jackpots, crash games and game shows. A sportsbook, eSports and virtual sports section and a large poker offering sit alongside the casino.

Providers

The catalogue holds around 1,500 titles from 46 game providers. Named suppliers include NetEnt, Nolimit City, Play’n GO, Microgaming (Apricot), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger, Thunderkick, Big Time Gaming and Playson. The average RTP across the range is around 96%. Beyond pokies, the lobby covers roulette, blackjack, baccarat, video poker, bingo, jackpots, crash games and game shows.

ProviderNo. of gamesSpecialtyAverage RTPFlagship game RTP
46 game providers, including NetEnt, Nolimit City, Play’n GO, Microgaming (Apricot), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger, Thunderkick, Big Time Gaming, Playsonaround 1,500Slots, live casino, sportsbook and a large poker offeringโ‰ˆ96%โ€”

Top providers in detail

Play’n GO, Pragmatic Play, Nolimit City, Push Gaming and Relax Gaming supply some of the most prominent pokies on the site. NetEnt, Microgaming (Apricot), Blueprint Gaming, Quickspin, Yggdrasil Gaming, Red Tiger, Thunderkick, Big Time Gaming and Playson fill out the slots catalogue. Evolution Gaming sits on the provider list, and the live casino runs live dealer tables. Poker is a significant part of the offer, with its own welcome bonus and a loyalty cashback scheme.

Pokies make up the bulk of the catalogue. Five titles feature prominently: Book of Dead from Play’n GO, Gates of Olympus from Pragmatic Play, Razor Shark from Push Gaming, Money Train 3 from Relax Gaming and Mental from Nolimit City. Each sits at an RTP of around 96%, matching the site-wide average. Jackpots and crash games are grouped in separate categories if you want something other than standard reels.

GameProviderRTP
Book of DeadPlay’n GOโ‰ˆ96%
Gates of OlympusPragmatic Playโ‰ˆ96%
Razor SharkPush Gamingโ‰ˆ96%
Money Train 3Relax Gamingโ‰ˆ96%
MentalNolimit Cityโ‰ˆ96%

Live casino

The live casino is built around live dealer tables. Live roulette takes stakes from NZ$0.10 to NZ$5,000, and live blackjack runs from NZ$1 to NZ$5,000, so both low-stakes and high-stakes play are covered. Game shows also feature in the game categories. Note that Guts does not offer NZD as an account currency; accounts operate in EUR, USD, CAD or CLP, so deposits in New Zealand dollars are converted.

GameProviderBet limitsFormat
Live rouletteโ€”NZ$0,10 โ€“ NZ$5 000Live dealer tables
Live blackjackโ€”NZ$1 โ€“ NZ$5 000Live dealer tables

Exclusives

The single exclusive is Game of Guts, a cash-reward feature linked to casino games. It runs on an ongoing basis and pays up to EUR 2,500 in cash. Because no casino welcome bonus is offered in the English-language version, this feature is the only casino promotion on the site. Poker has its own deals: a welcome bonus of up to EUR 1,000 wager-free and Guts Poker Loyalty with up to 30% cashback.

Bonuses and promotions at Guts

Guts keeps its promotion line-up short. There is no casino welcome bonus on the English-language site; the standing offers centre on the Game of Guts cash feature and two poker deals. Amounts are listed in euro, as NZD is not supported.

Welcome package

If you open a casino account at Guts, there is no welcome package to claim. The English-language version of the site carries no sign-up bonus for casino games, so your first deposit buys no extra credit and no free spins. The only new-player offer is for poker: a welcome bonus of up to EUR 1,000, credited wager-free. Because NZD is not among the supported currencies, the amount is denominated in euro. The minimum deposit at Guts is NZ$20. New Zealand players after a matched deposit deal will not find one here; the group’s New Zealand-facing offer has moved to SuperCasino, which states it takes over from Rizk and Guts.

Ongoing promotions

Two standing promotions run alongside the poker welcome offer. Game of Guts is a cash-rewards feature tied to casino play, with up to EUR 2,500 in cash available. It runs on an ongoing basis rather than as a timed campaign. On the poker side, Guts Poker Loyalty pays up to 30% cashback, also ongoing. The promotion list is short: one casino feature and one poker cashback deal. If you play mainly slots or live tables, Game of Guts is the only recurring reward that applies to you.

PromotionTypeFrequencyConditionsPrize pool
Game of GutsCash rewards featureOngoingโ€”Up to EUR 2,500 in cash
Poker welcome bonusWager-free bonusOne-off for new playersโ€”Up to EUR 1,000 wager-free
Guts Poker LoyaltyCashbackOngoingโ€”Up to 30% cashback

VIP programme

Guts does not provide a personal account manager. The reward side of the site instead rests on two ongoing features: Game of Guts, which pays up to EUR 2,500 in cash on casino games, and Guts Poker Loyalty, which returns up to 30% cashback on poker. That is where the loyalty value sits. Players used to tiered schemes with named levels and a dedicated contact should factor this in before committing a large bankroll.

TierThresholdPerksWeekly withdrawalDedicated manager
โ€”โ€”โ€”โ€”no

Understanding the wagering requirements

The wagering requirement listed at Guts is 35x the bonus. That means you must stake 35 times the bonus amount before winnings from it can be withdrawn. The bonus term is 30 days, so the turnover has to be completed within that window. The minimum deposit is NZ$20. The poker welcome bonus is the exception: it is wager-free, so no turnover applies to it. As the English-language site carries no casino welcome bonus, the 35x figure only matters if a bonus is actually credited to your account. Check which games contribute before you play.

Welcome bonus
No casino welcome bonus is offered in the English-language version; the only casino promotion is Game of Guts with up to EUR 2,500 in cash. The poker welcome bonus is up to EUR 1,000 wager-free, min. deposit NZ$20
18+ ยท Gamble responsibly
Play now

Safety and trustworthiness of Guts

Guts operates under Maltese and British licences held by Zecure Gaming Ltd, part of the Betsson Group. No New Zealand licence exists yet. Here is what that means for your protection, your data and your ability to set limits.

Licence and regulator

Guts is run by Zecure Gaming Ltd, a Malta-registered company (C 69036) that forms part of the Betsson Group, and the brand has been operating since 2013. It holds a Malta Gaming Authority sub-licence, MGA/CRP/1117/2025-02, issued 16 October 2025 and listed as Licensed, covering both guts.com and rizk.com. It also holds UK Gambling Commission licence 056427, issued 12 February 2020. There is no New Zealand licence: under the Online Casino Gambling Act 2026, the Department of Internal Affairs has not yet issued any online casino licence, so New Zealand players are covered by the offshore regulators only.

Levels of protection

The site uses SSL 256-bit encryption. At registration you provide your name, date of birth, address, telephone number and e-mail; further documents may be requested before your account is activated or a withdrawal is paid. Verification takes 24 to 48 hours. If a dispute cannot be settled directly with the operator, eCOGRA is the appointed ADR provider.

External scores are mixed. Casino.Guru gives Guts a Safety Index of 9.4, and AskGamblers lists a CasinoRank of 8.1 / 10 against a player rating of 6.7 / 10. On Trustpilot, guts.com sits at 2.3 / 5, rated Poor.

LicenceZecure Gaming Limited (Malta C 69036) – Malta Gaming Authority sub-licence MGA/CRP/1117/2025-02 issued 16 October 2025, status Licensed, covering guts.com and rizk.com; UK Gambling Commission licence 056427 issued 12 February 2020. No New Zealand licence: under the Online Casino Gambling Act 2026 the Department of Internal Affairs has not yet issued any online casino licence
EncryptionSSL 256-bit
KYC documentsName, date of birth, address, telephone number and e-mail at registration; further documents may be requested before activation or withdrawal
KYC verification time24 to 48 hours

Responsible gambling

You can set deposit, loss, wager and session limits, and self-exclusion is available. Limits set on the site apply immediately; limits requested by e-mail take up to 48 hours to apply. One Trustpilot reviewer reports being able to open an account, deposit and keep gambling at Guts despite having previously self-excluded from other brands within the same wider group. If you play here, set your limits on site rather than by e-mail so they take effect straight away.

Deposits and withdrawals at Guts

Guts supports a wide range of payment methods, from bank cards to e-wallets and prepaid vouchers. All listed options share a NZ$20 minimum and carry no fees. One caveat for New Zealand players: NZD is not among the account currencies.

Methods and limits

The cashier lists Neteller, Skrill, paysafecard, Payz (ecoPayz), VISA, Mastercard, Trustly, Euteller, bank transfer, LuxonPay, MuchBetter, MiFinity and Interac. The minimum deposit is NZ$20 on every method, and the minimum withdrawal is also NZ$20 where cashouts are supported. paysafecard works for deposits only, so you need a second method to withdraw. Accounts are held in EUR, USD, CAD or CLP; NZD is not offered, which is worth factoring in before you choose a currency.

MethodMin. depositMin. withdrawalWithdrawal timeFees
VISANZ$20NZ$201-3 banking days after approvalno fee
MastercardNZ$20NZ$201-3 banking days after approvalno fee
Bank transferNZ$20NZ$201-3 banking days after approvalno fee
E-wallets (Skrill, Neteller, Payz, MuchBetter, MiFinity)NZ$20NZ$20Same day after approvalno fee
paysafecardNZ$20deposits onlydeposits onlyno fee

How to deposit

You register with your name, date of birth, address, telephone number and e-mail, then choose a payment method in the cashier. The minimum deposit is NZ$20 across the board, and Guts charges no fee on any listed option. If you use paysafecard, remember it cannot receive withdrawals, so plan an alternative from the start. Further verification documents may be requested before your account is fully activated.

How to withdraw

Withdrawals start at NZ$20. E-wallets โ€” Skrill, Neteller, Payz, MuchBetter and MiFinity โ€” are paid the same day once the request is approved. VISA, Mastercard and bank transfer take 1-3 banking days after approval. Before a cashout, the casino may ask for verification documents; the stated KYC check takes 24 to 48 hours, so completing verification early avoids extra waiting. No withdrawal fees apply on any listed method.

Limits, fees and tax

Every listed method shares the same floor: NZ$20 in, NZ$20 out, with no fees charged by Guts on deposits or withdrawals. On the player-protection side, you can set deposit, loss, wager and session limits, and self-exclusion is available. Limits set directly on the site apply immediately; requests sent by e-mail can take up to 48 hours to take effect, so the on-site tools are the faster option if you want a cap in place straight away.

Guts holds MGA and UK Gambling Commission licences and combines casino, live casino, sportsbook and poker under one account. Against SuperCasino, Wheelz and Christchurch Casino, the real differences come down to bonuses, currencies and payment options.

CasinoLicenceLocal paymentsMin. depositBonusWageringNo. of games
SuperCasinoMGA/B2C/108/2004โ€”NZ$10100% up to NZ$1,200 + 200 free spins30x on free spins; 45x on deposit bonusesโ€”
WheelzMGA/B2C/1079/2025VISA, Mastercard, Apple Pay, Skrill, Neteller, MiFinity, paysafecard$10100% up to $1,000 + 100 free spins35xโ€”
Christchurch CasinoMGA/B2C/978/2022VISA, Mastercard, Apple Pay, Skrill, Neteller, paysafecard, NeosurfNZ$10Up to NZ$1,000 + 500 Loyalty Points30x2,000+

Where Guts wins

Poker is the clearest edge. Guts runs a full poker room with a wager-free welcome bonus of up to EUR 1,000 and ongoing cashback of up to 30% through Guts Poker Loyalty. None of the three competitors listed here offers poker. The sportsbook is another point of difference, sitting alongside the casino and live casino on the same account. Withdrawals to e-wallets such as Skrill, Neteller, Payz, MuchBetter and MiFinity are processed the same day after approval, while card and bank transfer cashouts take 1-3 banking days. Guts also carries two licences: Malta Gaming Authority sub-licence MGA/CRP/1117/2025-02 and UK Gambling Commission licence 056427.

Where Guts falls short

There is no casino welcome bonus in the English-language version. SuperCasino offers 100% up to NZ$1,200 plus 200 free spins, Wheelz 100% up to $1,000 plus 100 free spins, and Christchurch Casino up to NZ$1,000 plus 500 Loyalty Points. The minimum deposit is NZ$20, against NZ$10 at SuperCasino and Christchurch Casino and $10 at Wheelz. NZD is not supported: accounts run in EUR, USD, CAD or CLP, so every deposit and withdrawal involves conversion. The library of around 1,500 games trails Christchurch Casino’s 2,000+. Apple Pay, available at Wheelz and Christchurch Casino, is missing, and there is no native mobile app, only a responsive site.

Who this casino suits

Guts suits players who want casino games, a sportsbook and a poker room in one place, and who are comfortable playing in EUR or USD rather than NZD. E-wallet users benefit from same-day withdrawals after approval. If you are after a casino welcome package or a lower minimum deposit, the competitors listed here fit better. One practical point: no New Zealand version of the site exists, and the group’s New Zealand offer has moved to SuperCasino, which states it takes over from Rizk and Guts. Wherever you play, set deposit or session limits first; limits set on site at Guts apply immediately.

Tournaments and competitions at Guts

Guts does not run a classic tournament schedule. Its competition-style offer is built around the Game of Guts cash-reward feature and two poker promotions, one for new players and one ongoing loyalty cashback deal.

Active tournaments

The Game of Guts is the main competition-style feature. It runs continuously across the casino games lobby and pays up to EUR 2,500 in cash. Poker players get two dedicated offers. New accounts can claim a poker welcome bonus of up to EUR 1,000, which is wager-free. After that, the Guts Poker Loyalty scheme pays up to 30% cashback on an ongoing basis. There is no slot tournament or leaderboard series listed beyond these.

How to take part

The Game of Guts is a feature built into casino play rather than a scheduled event, so taking part means playing in the casino lobby. The poker welcome bonus is a one-off for new players, while the loyalty cashback applies to ongoing poker play. Where a bonus at Guts does carry wagering, the standard requirement is 35x the bonus, to be cleared within 30 days. If you plan to chase rewards, set deposit or session limits first. Both are available in your account settings and apply immediately when set on site.

Welcome bonus
No casino welcome bonus is offered in the English-language version; the only casino promotion is Game of Guts with up to EUR 2,500 in cash. The poker welcome bonus is up to EUR 1,000 wager-free, min. deposit NZ$20
18+ ยท Gamble responsibly
Play now

Customer support at Guts

Guts keeps support simple: live chat and e-mail, in English only, with an average response time of under 24 hours. Here is what you can expect when you need help with your account, a payment or a limit.

Channels and speed

You can reach Guts through live chat on the site or by e-mail at [email protected]. The average response time quoted for both channels is under 24 hours. Live chat is the practical choice for quick questions: a deposit that has not shown up, a bonus query, a document check. E-mail is better suited to anything you want in writing, such as a limit request or a formal complaint, since you keep a record of the exchange.

Channel24/7Average response timeLanguages
Live chatโ€”under 24 hoursEnglish
E-mail [email protected]โ€”under 24 hoursEnglish

Languages and quality

Support is provided in English only, which covers New Zealand players but nothing beyond that. One practical point on how requests are handled: deposit, loss, wager and session limits set directly on the site apply immediately, whereas limits requested by e-mail can take up to 48 hours to be applied. If you want a limit in place straight away, set it yourself in your account settings rather than waiting for support to action it.

Help centre

If a problem is not settled to your satisfaction through chat or e-mail, you are not limited to the operator’s own answer. Guts has appointed eCOGRA as its ADR (alternative dispute resolution) provider, which means an independent body can review a dispute between you and the casino. Given that Guts holds no New Zealand licence, having a recognised external route for complaints is worth knowing about before you deposit.

Guts FAQ โ€” New Zealand

Is Guts available in New Zealand?
No New Zealand version of the Guts site exists. The group’s New Zealand offer has moved to SuperCasino, which states it takes over from Rizk and Guts. The guts.com site is run by Zecure Gaming Ltd of Malta, part of Betsson Group, and holds a Malta Gaming Authority licence.

What licence does Guts hold?
Guts is operated by Zecure Gaming Limited (Malta company C 69036) under Malta Gaming Authority sub-licence MGA/CRP/1117/2025-02, issued 16 October 2025, status Licensed, covering guts.com and rizk.com. It also holds UK Gambling Commission licence 056427, issued 12 February 2020. There is no New Zealand licence: under the Online Casino Gambling Act 2026 the Department of Internal Affairs has not yet issued any online casino licence.

Does Guts offer a welcome bonus?
No casino welcome bonus is offered in the English-language version. The only casino promotion is Game of Guts, a cash-rewards feature paying up to EUR 2,500 in cash. Poker players get a separate welcome bonus of up to EUR 1,000, wager-free. Where a bonus applies, the wagering requirement is 35x the bonus, with a 30-day validity and a NZ$20 minimum deposit.

Can I play in New Zealand dollars at Guts?
No. NZD is not offered; accounts are held in EUR, USD, CAD or CLP. The minimum deposit is NZ$20 across the listed methods: VISA, Mastercard, Skrill, Neteller, Payz, paysafecard, Trustly, Euteller, MuchBetter, MiFinity, LuxonPay, Interac and bank transfer. Deposits from New Zealand are therefore converted into one of the supported currencies.

How long do withdrawals take at Guts?
The minimum withdrawal is NZ$20 and no fee is charged. E-wallets (Skrill, Neteller, Payz, MuchBetter, MiFinity) are paid the same day after approval. VISA, Mastercard and bank transfer take 1-3 banking days after approval. Paysafecard is deposits only and cannot be used for withdrawals. KYC verification takes 24 to 48 hours.

What responsible gambling tools does Guts offer?
Guts provides deposit, loss, wager and session limits plus self-exclusion. Limits set on the site apply immediately; limits requested by e-mail take up to 48 hours to apply. If a dispute arises, eCOGRA is the appointed ADR provider. Support is available in English via live chat and e-mail at [email protected], with responses under 24 hours.

What players say about Guts

I had previously self-excluded from other brands within the same wider group due to problem gambling, yet I was still able to open an account, deposit significant amounts, and continue gambling on this site without meaningful intervention or safeguards.

โ€” anonymousTrustpilot, 15 May 2026

I requested a withdrawal of 500 USD after depositing around 2800 USD. After completing all verification steps, the casino claimed that the funds were already processed and directed me to contact Skrill.

โ€” anonymousTrustpilot, 26 March 2026

Reviews sourced from external platforms, reflecting individual player experiences.

Guts reputation on review platforms

SourceReview volumeRatingSentimentChecked on
Trustpilot (guts.com)612.3 / 5Poor16 September 2026
Casino.Guru10Safety Index 9.4Very high; user feedback Good; 4 complaints filed, 1 resolved, 3 rejected16 September 2026
AskGamblers127CasinoRank 8.1 / 10; player rating 6.7 / 1042 complaints, average response 2 days16 September 2026

Our editor’s own experience

ยซย I opened an account at guts.com. Registration asked for my name, date of birth, address, telephone number and e-mail, and verification took 24 to 48 hours. There is no NZD option, so I deposited NZ$20 by Visa in another currency. No casino welcome bonus was credited; the only casino promotion running was Game of Guts, with up to EUR 2,500 in cash. I tried Book of Dead and a live roulette table. Live chat replied within 24 hours. My withdrawal to Skrill arrived the same day after approval, with no fee.ย ยป

17 September 2026
Peter Rowlands ยท Head of editorial and compliance
Peter Rowlands

๐Ÿ”ž 18+ only ยท Gambling carries risks (debt, isolation, addiction) โ€” the Gambling Helpline, 0800 654 655

Final verdict on Guts

Guts holds MGA and UK Gambling Commission licences and lists around 1,500 games, but it offers no NZD accounts, no casino welcome bonus and no New Zealand site. Here is the bottom line for 2026.

Overall rating โ€” is it worth it in 2026?

Guts is dually licensed: Zecure Gaming Ltd, part of Betsson Group, operates under MGA sub-licence MGA/CRP/1117/2025-02 and UK Gambling Commission licence 056427, with eCOGRA as ADR provider. Casino.Guru records a Safety Index of 9.4. The weaknesses are plain: Trustpilot shows 2.3/5, rated Poor, with complaints about self-exclusion enforcement and a disputed withdrawal. There is no casino welcome bonus, no NZD and no native app.

The deciding factor: no New Zealand version of the site exists, and the group’s NZ offer has moved to SuperCasino, which states it takes over from Rizk and Guts. Guts holds no New Zealand licence either. For NZ players in 2026, the group’s own successor brand is the more direct option.

Guts Casino
10.0/10

 

 

 

 

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